Your personal data belongs to you. This policy explains exactly what information Betlily collects when you use our platform, why we collect it, how we protect it, and what rights you have over it. We've written this to be clear and straightforward — not buried in legal jargon.
Our Commitment
These six principles shape every decision we make about how your data is handled on the Betlily platform.
Betlily has never sold player data to third parties and never will. Your personal information is used solely to operate and improve the platform — nothing else.
All data transmitted between your device and Betlily is protected by industry-standard TLS encryption. Sensitive data stored on our servers is encrypted at rest.
You have the right to access, correct, and request deletion of your personal data at any time. Betlily makes it straightforward to exercise these rights through our support team.
We only collect the data we genuinely need to run the platform, verify your identity, and comply with our legal obligations. We don't collect data just because we can.
We don't hold onto your data indefinitely. Betlily has defined retention periods for each category of data, and we delete or anonymise data when it's no longer needed.
In the unlikely event of a data breach that affects your personal information, Betlily will notify you promptly and take immediate steps to contain and investigate the incident.
Summary: Betlily collects personal data to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not sell your data. You have clear rights over your information and can contact us at any time to exercise them.
Betlily is an online betting and gaming platform operated under a valid gaming licence. We are the data controller responsible for the personal information you provide when you register and use the Betlily platform at betlily.club.
This Privacy Policy applies to all personal data collected through the Betlily website, mobile platform, and any associated services. It covers data collected from registered players, visitors to the site, and anyone who contacts us through our support channels.
If you have any questions about this policy or about how Betlily handles your personal data, you can reach our data protection team at [email protected]. We take privacy seriously and will respond to all enquiries within a reasonable timeframe.
Betlily collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | Payment method details, transaction history | Cashier, payment processor |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, games played, bets placed, session duration | Automatically via platform analytics |
| Communications Data | Support chat transcripts, emails sent to us | Support interactions |
| Verification Data | Proof of identity documents, selfies for ID verification | KYC process, withdrawal verification |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or for responsible gaming purposes (for example, if you self-declare a gambling problem).
Betlily uses your personal data for the following purposes:
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for doing so.
Betlily processes your personal data on the following legal bases, depending on the purpose of the processing:
Where we rely on legitimate interests as our legal basis, we carry out a balancing test to ensure that our interests do not override your fundamental rights and freedoms. If you would like more information about any specific balancing test, please contact us.
Betlily does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Important: All third parties who process data on behalf of Betlily are contractually required to handle your data securely, use it only for the specified purpose, and comply with applicable data protection laws.
Betlily uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies on the Betlily platform:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Betlily platform. For more detailed information about the specific cookies we use, please contact our support team.
Betlily retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
When your data is no longer required, Betlily will securely delete or anonymise it. If you request deletion of your account, we will process your request in accordance with our legal obligations — some data may need to be retained for regulatory reasons even after your account is closed.
As a Betlily player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at [email protected]. We will respond within 30 days.
You can request a copy of the personal data Betlily holds about you, along with information about how it is being used.
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected.
You can request that Betlily delete your personal data in certain circumstances — for example, where it is no longer necessary for the purpose it was collected.
You can ask Betlily to restrict the processing of your data in certain situations, such as while a dispute about its accuracy is being resolved.
Where processing is based on your consent or a contract, you can request a copy of your data in a structured, machine-readable format.
You can object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will stop immediately.
Betlily takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:
While Betlily takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
The Betlily platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Betlily or provided us with personal data, please contact us immediately at [email protected].
Upon receiving such a notification, Betlily will promptly investigate and, if confirmed, close the account and delete all associated personal data. We take underage gambling extremely seriously and have age verification measures in place to prevent minors from accessing the platform.
Betlily operates internationally and some of the third-party service providers we work with may process your data in countries outside your home jurisdiction. Where personal data is transferred internationally, Betlily ensures that appropriate safeguards are in place to protect your data to the same standard as required in your home country.
These safeguards may include standard contractual clauses approved by relevant data protection authorities, adequacy decisions, or other legally recognised transfer mechanisms. If you would like more information about the specific safeguards in place for any international transfer, please contact us.
Betlily may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the platform.
The date at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically to stay informed about how Betlily protects your personal data. Your continued use of the platform after any update constitutes your acceptance of the revised policy.
Note: If we make changes that significantly affect how we use your personal data, we will seek your consent where required by applicable law before implementing those changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Betlily handles your personal data, please get in touch with our data protection team. We are committed to resolving any privacy concerns promptly and transparently.
If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We would, however, appreciate the opportunity to address your concern directly before you escalate it.